Skype Invalid Username/Password Error? Recover Now

There can be numerous reasons for getting an invalid username or password error when trying to sign in to your Skype account. It could be anything from entering wrong user, wrong password, to account hacked or blocked. In such cases, the best way to regain access to your account is by resetting the password for your Skype account. Below are the detailed guidelines to help you recover your Skype account easily and quickly.

Steps to Recover Skype Account Easily and Quickly

  • Go to the sign in page of Skype online and click on the link Problems signing in? option located on the bottom left side of the page. You will be directed to a new screen.
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  • On the next screen, you will be prompted to enter your Skype ID (Skype name, email or phone number). Click on the Continue button once you have entered your Skype ID.
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  • 3.) Click on the Reset password option on the next screen. You will be directed to next page where you will be prompted to choose any of the options to proceed with the process. The options would be something like these:
    • I forgot my password
    • I know my password, but can’t sign in
    • I think someone else is using my Microsoft account

    Select an appropriate option and click on the Next button. After that enter the user ID (if not showing entered) and the Captcha shown in the field and click on the Next button.

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  • 4.) On the next screen, you will be prompted to select any one of the three options:
    • Email
    • Text ********56
    • I don’t have any of these

    If you select any of the first two options and click on Send code button, you will receive a security code on your phone/email which you will need to enter on the subsequent screen.

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  • 5.) Once entered the security code on the subsequent screen, click on the Next button. You will be directed to Password Reset page where you will just need to enter your new password and click on the Next button to get access to your Skype account.
  • recover skype account
  • Note: In case you choose the third options I don’t have any of these (Step 4), you will be directed to another page and you will be asked to provide an alternate email id to receive a code. Enter that code in the required field and confirm it. You will see a form which you will need to fill and submit. If Skype verifies you as the true owner of the account you will be allowed to access your account.For any other issues or queries related to your Skype account feel free to get in touch with our expert team of technical engineers. We are a reliable third party Skype customer service provider and have ample experience of solving Skype related issues.

Fix Low Call Quality Issue With Skype Customer Care

Skype application is known for its user friendliness, scalability and of course quality calling. There is hardly any application that offers such an amazing experience. Be it at the professional front or at the personal lever, people’s first preference for video calling is Skype. However, due to different reasons, a Skype sometimes a user faces quality issues while making calls to his/her contact. In order to enhance the quality of calls, one can consider taking the following measure:

Tips to Fix Low Call Quality Issue With Skype Customer Care

  1. Make sure that you and the person whom you are calling are using the latest versions of Skype. The old version of Skype can sometimes cause a quality issue in calling.
  2. Make sure you have a strong internet connection. If you are using WiFi signal, try to stay in range or use wired connection.
  3. It is also recommended to close and program or application which might be consuming your internet bandwidth.
  4. Check the Call Quality Indicator to know the speed of your internet connection. You can find it in top right corner of your Skype call screen.
  5. Also, check for your Webcam, Microphone, and Speaker connection. Make sure your headphones or speakers are plugged in properly and not muted.
  6. Make sure you and your recipient’s computer or laptop have the minimum system requirements.
  7. In case you are having a group call, make sure your system has sufficient processing power and network bandwidth for making the group call.

In case, you still don’t find the desired result, you can discuss the issue with Skype customer care. They might help you know what else you can do to improve the call quality in Skype. Apart from Skype customer care, you can have your problem sorted out by our experienced experts. We are a third party Skype customer support service provider and have a dedicated team of experts who very well understand the Skype interface and thus can help you resolve almost any Skype related issue instantly.

You can contact our customer support executive at anytime as our services are available 24/7. Our experts can be reached via a toll-free number, email and live chat. So, no matter the problem you are experiencing with Skype, our experts have a solution ready for everything. We assure to serve you with the best possible solution for your issue and in the best possible manner.

Get in touch with us day!