Although Yahoo Mail is designed to provide utmost reliability, efficiency, and convenience to the users, however, sometimes some users may face one or the other problem with their Yahoo Mail account. One such issue that annoys the users includes the problem loading the message list. While accessing any folder in your Yahoo Mail account or using any feature in it, if you are seeing “There appears to be a problem loading the message list”, there can be numerous reasons responsible for causing the problem. To know how you can overcome this issue in your Yahoo Mail account, go through the information provided below.
Ways to Fix “There Appears to be a Problem…Message List” Issue
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Check Your Internet Connectivity
The first thing you will need to ensure here is that your internet connection is working properly. To check the internet connectivity, you can open random websites on your computer browser and see if they are loading as usual or not. If the websites don’t load properly, you will first need to address the issue with your internet connection.
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Let the Issue Get Fixed Automatically
Sometimes the problem can also occur due to problems at Yahoo’s end. In such a case, it is recommended to wait for a couple of minutes to few hours before you again try to check your Yahoo Mail account for the issue. If even after waiting for a few hours, you are still getting the “there appears to be a problem loading the message list” error on your screen, you can skip to the next workarounds.
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Use a Supported and Updated Web Browser
If you are accessing your Yahoo Mail account on an incompatible or outdated web browser, you may face issues like this one or the other time. To prevent this and other issues from occurring, it is always recommended to use a supported web browser like Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. If you are already using one of these web browsers but still experiencing the “message list loading” issue with your Yahoo Mail account, you will need to make sure that it is running with the latest updates.
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Check the Ad Blocking Software
If you are using ad blocking software to prevent advertisements from running into your Yahoo Mail account, it may sometime affect the email performance and functionality negatively. Therefore, when seeing the “message list loading” error in your Yahoo Mail account, you can consider disabling the ad blocker temporarily to check if it causing the problem. If disabling the ad blocker clears the issue, you can unblock Yahoo Mail for that particular ad blocking software. Other suggestions you can consider are:
- Make sure to allow Yahoo.com in ad blockers.
- Disable or delete a browser extension that might not have an Ad Blocker icon.
- Configure the security setting of the web browser to default.
- Create an exception for Yahoo.com in an antivirus program, which could have an in-built ad blocker.
- Deactivate ad blocker on your home internet router. You can refer to the instruction manual of the manufacturer’s.
- Make sure to check the icons present in the browser navigation bar to see if any ad blocker is there. If you find any, consider disabling/removing them.
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Use Another Computer to Access your Account
If even after following the above-mentioned instructions doesn’t help you overcome the problem, you can consider accessing your Yahoo Mail account on a different computer with a different internet service provider.
Sometimes an issue with your computer such as viruses, malware, running with the outdated updates can cause issues with the functionality of your web browser, which in turn can impact your Yahoo Mail account. Also, as issues at your internet service provider’s end can also lead to problems and errors with Yahoo, therefore it is recommended to try accessing your Yahoo Mail account on another computer with another internet network. If you find your Yahoo Mail account to be working perfectly without any error, it means the problem might be either with your computer or internet network.
In such a case, you would want to access your Yahoo Mail account on the previous computer with a new internet network and vice versa. This way you will be able to know the exact cause of the “message list loading” error in your Yahoo Mail account. Once you find the exact reason, you can fix it to easily access your email account on your preferred computer and internet network.
So, these are the different workarounds that can help you fix the “There appears to be a problem loading the Message list” error in your Yahoo Mail account. You can also contact Yahoo customer support service number to fix Yahoo email account.