Generally, you will find the in-built microphone of your computer, laptop, tablet, or smartphone is not as effective as you would expect it to when conducting an audio or video call with the Skype program. In such a case, you would want to go for an external microphone for better sound quality. However, if even after using an external recording device you are having trouble with the quality sound with Skype on your Windows 10 computer, there could be numerous reasons responsible for the issue. To know how to fix the Skype problem with a recording device on Windows 10, go through the information provided below.
Guide to Fix Skype Problem With Recording Device on Windows 10
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Microphone Not Working After an Update
If you are having issues with your microphone feature after updating Windows 10, you may need to allow permission to your apps. Here are the steps to do it:
- To allow apps to have access to the microphone, you will first need to select the Start menu from the lower-left corner. From the list of options that appears on your screen, you will need to select the Settings In the Settings section, you will need to go to Privacy > Microphone option. Then, all you need to do is select the Change option and enable the Allow apps to access your microphone option.
- Once you are done allowing the access to the microphone, select the applications to which you want to allow access to these features under Choose which apps can access your microphone
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When Others Are Unable to Hear You
When placing an audio or video call through your Skype program, if others are unable to hear you, you can try the following workarounds:
- If the headset you are using has a Mute button, make sure that you have not mistakenly pressed it.
- Check and ensure that your microphone or headset is connected to your computer correctly.
- Also, you will need to ensure that your headset or microphone is the default recording device on your system. Here are the steps to do it:
- On your Windows 10 computer, click on the Start option located on the lower-left corner.
- From the menu that appears on your screen, you will need to select the Settings option.
- In the Settings section, go to the System > Sound option.
- Under the Sound section, go to the Input option and make sure that your microphone is selected in the Choose your input device
- Now, you will need to test your Microphone by speaking into it. Check in the Test your microphone to ensure that Windows is able to hear you.
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Check the Settings of Your Skype Program
Here you will need to make sure that your microphone or headset is configured as the default recording device in the Skype program. You can make this configuration in the Settings section of your Skype program. Here are the steps:
- Open Skype application on your computer.
- Next, you will need to select More option from the top-right corner of the Contacts List on Skype. From the More menu, click on the Settings option (gear icon).
- Then, you need to go to the Speakers section in the Audio & Video option and make sure that your desired headset or speaker is selected.
- After that, you will need to make sure that your microphone or headset is selected in the Microphone
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The Volume of Microphone is Very Low
If you are facing low volume issue with your Microphone, you can follow the below-mentioned solutions:
- Make sure that the microphone or headset is connected to your computer correctly.
- Also, make sure that the microphone is placed correctly.
- Keep the volume of your microphone high. To do so:
- Press the Start option located on the lower-left corner of the screen.
- From the menu, select the Settings (gear icon) option. In the Settings section, go to System > Sound
- Next, you will need to make sure that your microphone is selected under Choose your input device under the Input Then, select the Device Properties option.
- Then, go to the Levels tab in the Microphone Properties window, adjust the sliders next to Microphone and Microphone Boost as required. Once you are done making adjustments, select the OK
- After that, you will need to speak into your microphone and check settings under Test your microphone to ensure that they work.
So, these are the different workarounds that will help you to fix the Skype problem with a recording device in Windows 10. If still you need any help you can call toll free Skype customer service number to fix your Skype issue.